Terms of service

Welcome to Olniva. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Use of Our Website

By using our website, you agree to use it only for lawful purposes and in accordance with these Terms.

You are responsible for ensuring that all information you provide, including your account, billing, and shipping details, is accurate, complete, and up to date.

You agree not to:

Use our website for any unlawful purpose.
Interfere with or disrupt the operation or security of the website.
Attempt to gain unauthorized access to our systems or customer information.
Violate any applicable laws or the rights of others while using our services.

Products and Pricing

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, Olniva reserves the right to:

Correct pricing or typographical errors.
Update product information at any time.
Modify or discontinue products without prior notice.
Limit the quantities available for purchase.

Product availability is not guaranteed and may change without notice.

Orders and Acceptance

Submitting an order does not automatically constitute acceptance of that order.

We reserve the right to refuse, limit, or cancel an order where permitted by applicable law, including in cases involving:

Suspected fraudulent activity.
Pricing or product listing errors.
Inventory shortages.
Payment authorization or verification issues.

If an order is canceled after payment has been received, any applicable refund will be issued to the original payment method.

Payments

All transactions are processed securely through trusted payment providers.

By completing a purchase, you confirm that you are authorized to use the payment method provided and that all payment information submitted is accurate and complete.

Third-Party Services

Our online store is powered by Shopify and may use reputable third-party service providers for payment processing, shipping, analytics, fraud prevention, marketing, and website functionality.

These third-party providers may operate under their own terms and privacy policies. Olniva is not responsible for the independent practices or policies of third-party providers, except to the extent required by applicable law.

Intellectual Property

All content available on this website, including but not limited to text, graphics, logos, product images, videos, designs, trademarks, and other materials, is owned by Olniva or its licensors.

No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written permission from Olniva or the applicable rights holder, except where permitted by law.

Limitation of Liability

To the fullest extent permitted by applicable law, Olniva shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable product, except where such limitation is not permitted by applicable law.

Nothing in these Terms is intended to exclude, restrict, or limit any rights or remedies that cannot lawfully be excluded, restricted, or limited under applicable consumer protection laws.

Changes to These Terms

We reserve the right to update or modify these Terms of Service from time to time.

Any changes will become effective when published on this website. Your continued use of the website after revised Terms are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to the transaction and the customer's place of residence, to the extent required by applicable consumer protection laws.

Nothing in these Terms is intended to deprive Canadian customers of any mandatory rights or protections available to them under applicable federal, provincial, or territorial consumer protection laws.

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact our customer support team:

Store: Olniva
Business address: Rijswijkseweg 355, 2516 HH 's-Gravenhage, The Netherlands
Company: GT Services B.V.
Email: info@olniva.com
Phone: +1 (689) 263-9426